Claim Adjuster (Non-MV)

Join Sompo Insurance Indonesia as a Claim Adjuster (Non-MV) and become a vital part of our commitment to delivering exceptional insurance services. We're seeking a dedicated professional to accelerate claim processing efficiency and reduce long-standing claim backlogs. In this role, you'll investigate, assess, and negotiate claims for non-motor vehicle (Non-MV) policies, ensuring fair and timely resolutions. Based in Jakarta Selatan, this position offers a dynamic environment to grow your skills and contribute to our mission of protecting what matters most.

As a Claim Adjuster (Non-MV) at Sompo Insurance Indonesia, you'll work closely with our claims team to handle a variety of insurance claims, from property damage to liability claims. You'll use tools like SAP and our proprietary claims management system to streamline processes and improve outcomes. With a focus on customer satisfaction and operational excellence, this role is perfect for someone looking to make a real impact in the insurance industry.

📋 Tanggung Jawab Pekerjaan

• Investigate and assess claims for non-motor vehicle (Non-MV) policies, including property damage, liability, and other types of claims.
• Conduct thorough investigations to determine the cause and extent of damage or loss.
• Assess and negotiate settlements with policyholders, third parties, and service providers.
• Collaborate with our claims team to ensure efficient and accurate processing of claims.
• Use SAP and our proprietary claims management system to manage and track claims.
• Provide excellent customer service to policyholders throughout the claims process.
• Stay updated on industry regulations and best practices to ensure compliance and continuous improvement.
• Participate in training and development opportunities to enhance your skills and knowledge.

🎓 Kualifikasi & Syarat

• Minimum 3 years of experience in claims handling, preferably in the insurance industry.
• Strong knowledge of insurance policies, claims procedures, and relevant regulations.
• Excellent communication and interpersonal skills to interact with policyholders, third parties, and internal teams.
• Analytical and problem-solving skills to assess and resolve complex claims.
• Proficiency in using SAP and other relevant claims management software.
• Ability to work under pressure and meet tight deadlines.
• Bachelor's degree in a relevant field (e.g., Insurance, Business Administration, or related discipline).
• Certification in claims handling or insurance-related field is a plus.

🛠️ Keahlian

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